VIBE is the Harrisburg Regional Chamber & CREDC's biggest event of the year! Setting the bar high for networking in the Harrisburg region, nearly 500 business influencers join us each year to strengthen relationships and learn something new at this cutting-edge event. A valuable networking reception will be followed by the keynote presentation from keynote speaker, Jon Taffer.
About the Speaker: Jon Taffer
Jon Taffer is a hospitality thought leader and entrepreneur with over four decades of experience transforming industries. Best known as the executive producer and host of Paramount Network’s Bar Rescue, Taffer’s no-nonsense approach helps businesses reach their full potential. He is also a New York Times best-selling author, keynote speaker, and creator of the innovative restaurant concept Taffer’s Tavern.
Taffer’s consulting firm, Taffer Dynamics, has advised brands such as the NFL Network, Ritz-Carlton, and Buffalo Wild Wings. He is recognized for revolutionizing sports viewing with the creation of NFL Sunday Ticket and has launched successful product lines, including Taffer’s Browned Butter Bourbon.
Jon’s latest book, The Power of Conflict, offers insights into effective communication, while his podcast features candid conversations with top industry leaders and celebrities. His expertise has earned him accolades, such as the Visionary Leader Award and Nightclub Hall of Fame induction.
When not helping businesses thrive, Taffer volunteers with Keep Memory Alive and supports hospitality education. Married for over 20 years, he enjoys traveling with his wife Nicole, spending time with family, and savoring his favorite cocktail, The Godfather.
What You'll Learn: Reaction Management: Crafting Memorable Customer Experiences to Raise Revenues
Jon Taffer’s approach to business is rooted in a simple but powerful concept: every interaction with a customer creates a reaction, and the key to success lies in managing those reactions to achieve desired outcomes. In this session, Jon will dive into the principles of "Reaction Management," a methodology he has honed over decades of transforming businesses. He will reveal how to strategically craft memorable customer experiences that not only differentiate your business but also drive repeat clientele and increased revenue. Attendees will gain actionable insights into recognizing and influencing the emotional triggers that define customer satisfaction, loyalty, and advocacy.
Drawing from his extensive experience as a world-renowned business strategist, hospitality expert, and the host of Bar Rescue, Jon will illustrate how managing customer reactions can become the foundation of a thriving business. With real-world examples and practical tips, he will show how businesses across industries—particularly in the blue-collar sector—can apply these principles to build trust, enhance service quality, and position themselves as leaders in their markets. Whether you’re looking to strengthen your customer base, streamline operations, or elevate your brand’s reputation, this session will equip you with the tools and mindset to achieve lasting success.
Why You Should Attend
● Gain Exclusive Insights: Get firsthand knowledge from a globally recognized business expert with decades of proven success.
● Build Strategic Partnerships: Connect with like-minded professionals, potential partners, and regional leaders.
● Be Inspired: Walk away with actionable strategies that you can immediately implement in your business.
● Support Your Local Business Community: By attending VIBE, you are directly supporting the Harrisburg Regional Chamber & CREDC in their mission to foster economic growth and regional development.
Photos from VIBE 2024 Event
Thank you to our Sponsors!
Exclusive Title Sponsor
Platinum Sponsor
Gold Sponsor
Silver Sponsors
Happy Hour Sponsor
Bronze Sponsors
Thank you to our Partners!
Audio/Visual
Entertainment & Keynote Speaker Partner
Video Presentation Partner
Interested in Sponsoring this event?
Additional Sponsorship Levels:
EXCLUSIVE EVENT PROGRAM SPONSORSHIP - $6,050
Silver level benefits plus:
• Company supplied full page, color ad on the inside front
cover of the event program
BENEFACTOR SPONSORSHIP - $1,000
• 2 tickets to event donated in your name to deserving
nonprofit organization or microbusiness
• Company name recognition in event screen presentation
• Company name recognition in opening sponsor video
• Company name recognition in event program book
For more information regarding sponsorship opportunities, click here or contact our Senior Director of Investor and Member Engagement Heather Eyster
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