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VIBE

Tuesday, April 29, 2025 (5:00 PM - 8:00 PM) (EDT)

Description

VIBE is the Harrisburg Regional Chamber & CREDC's biggest event of the year! Setting the bar high for networking in the Harrisburg region, nearly 500 business influencers join us each year to strengthen relationships and learn something new at this cutting-edge event. A valuable networking reception will be followed by the keynote presentation from keynote speaker, Jon Taffer.

Event Agenda

5:00 p.m. – 6:30 p.m. – Heavy Hors D’oeuvres Networking Reception
6:30 p.m. – 8:00 p.m. – Welcome Remarks & Keynote Presentation

About the Speaker: Jon Taffer

Jon Taffer is a hospitality thought leader and entrepreneur with over four decades of experience transforming industries. Best known as the executive producer and host of Paramount Network’s Bar Rescue, Taffer’s no-nonsense approach helps businesses reach their full potential. He is also a New York Times best-selling author, keynote speaker, and creator of the innovative restaurant concept Taffer’s Tavern.

Taffer’s consulting firm, Taffer Dynamics, has advised brands such as the NFL Network, Ritz-Carlton, and Buffalo Wild Wings. He is recognized for revolutionizing sports viewing with the creation of NFL Sunday Ticket and has launched successful product lines, including Taffer’s Browned Butter Bourbon.

Jon’s latest book, The Power of Conflict, offers insights into effective communication, while his podcast features candid conversations with top industry leaders and celebrities. His expertise has earned him accolades, such as the Visionary Leader Award and Nightclub Hall of Fame induction.

When not helping businesses thrive, Taffer volunteers with Keep Memory Alive and supports hospitality education. Married for over 20 years, he enjoys traveling with his wife Nicole, spending time with family, and savoring his favorite cocktail, The Godfather.

What You'll Learn: Reaction Management: Crafting Memorable Customer Experiences to Raise Revenues

Jon Taffer’s approach to business is rooted in a simple but powerful concept: every interaction with a customer creates a reaction, and the key to success lies in managing those reactions to achieve desired outcomes. In this session, Jon will dive into the principles of "Reaction Management," a methodology he has honed over decades of transforming businesses. He will reveal how to strategically craft memorable customer experiences that not only differentiate your business but also drive repeat clientele and increased revenue. Attendees will gain actionable insights into recognizing and influencing the emotional triggers that define customer satisfaction, loyalty, and advocacy.

Drawing from his extensive experience as a world-renowned business strategist, hospitality expert, and the host of Bar Rescue, Jon will illustrate how managing customer reactions can become the foundation of a thriving business. With real-world examples and practical tips, he will show how businesses across industries—particularly in the blue-collar sector—can apply these principles to build trust, enhance service quality, and position themselves as leaders in their markets. Whether you’re looking to strengthen your customer base, streamline operations, or elevate your brand’s reputation, this session will equip you with the tools and mindset to achieve lasting success.

Why You Should Attend

● Gain Exclusive Insights: Get firsthand knowledge from a globally recognized business expert with decades of proven success.

● Build Strategic Partnerships: Connect with like-minded professionals, potential partners, and regional leaders.

● Be Inspired: Walk away with actionable strategies that you can immediately implement in your business.

● Support Your Local Business Community: By attending VIBE, you are directly supporting the Harrisburg Regional Chamber & CREDC in their mission to foster economic growth and regional development.

Photos from VIBE 2024 Event

VIBE Book Club

Join the VIBE Book Club, a unique opportunity to engage in thought-provoking discussions on The Power of Conflict by VIBE keynote speaker Jon Taffer. Led by Ed Dame, President of Dame Leadership, this exclusive three-session virtual series will challenge your thinking and help you harness productive conflict as a tool for growth and leadership. Connect with a small group of regional business leaders, gain actionable insights, and elevate your leadership skills—all leading up to the highly anticipated VIBE event. Secure your seat today and be part of the conversation that will shape how you lead and succeed! LEARN MORE

Thank you to our Sponsors!

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