At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Payroll Supervisor. This role oversees the Payroll Specialists, ensuring that all processes are executed appropriately and in a timely manner. The Payroll Supervisor operates as the subject matter expert and escalation point to resolve issues and continuously looks to implement process improvements. The Payroll Supervisor optimizes the contribution of the team through coaching, counseling, and solutions to business issues/problems with minimal referral to management. The successful candidate will have an Associate’s degree with a minimum of four years of payroll experience. This position reports to the Director, Payroll.

Essential Duties: 

• Supervise the daily operation of the payroll department, ensuring all tasks are completed accurately and on time

• Schedule and assign work to payroll staff, monitor workloads, and adjust as necessary to meet deadlines

• Maintain and ensure accuracy of payroll records, standard operating procedures (SOPs), and files in compliance with state and federal laws and regulations

• Provide guidance, counseling, or corrective actions to staff as needed to ensure optimal performance

• Identify areas for skill development and provide or arrange for additional training as required

• Ensure compliance with all government-required documentation and reporting deadlines

• Collaborate with Human Resources (HR), Finance, and other departments to develop customized reports that support decision-making and strategic planning

• Ensure that all payroll reports are up-to-date and reflect the most current data available

Job Qualifications and Competencies:

• Associates degree with four (4) years of payroll experience

• Three (3) years of Supervisory-level payroll processing experience

• Strong leadership and team management skills, with demonstrated success in coaching, mentoring, and developing staff

• Experience with multi-state payroll and Collective Bargaining Agreements (CBA)

• Excellent problem-solving skills with the ability to navigate complex payroll challenges and implement effective solutions

Preferred Qualifications: 

• Bachelor's Degree with five (5) years of supervisory-level experience    

• Experience with Workday Human Resources Information System (HRIS)

Work Environment: 

• Standard office environment; use of telephones, computers, and other office equipment

Physical Requirements: 

• Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.